Complete Medical Lists, LLC ("we" or "us") provides clients with business and consumer mailing lists for marketing purposes. Our services help our clients and the platforms and partners they work with to reach their target audiences and provide more relevant marketing and communications.
We operate the website located at the domain CompleteMedicalLists.com (the "Website") and collect some data when you visit this Website. We also acquire data from other companies.
This Privacy Policy explains how we collect, use, and share personal information that we collect directly from you or from public sources or third parties, as well as the tools and options available to consumers to manage that information.
- Personal Information We Collect. In the preceding 12 months, we have collected the following categories and specific types of consumer personal information:
- Information that can be used to identify an individual, such as first, last, and middle name; nicknames; aliases; postal addresses; street addresses; IP addresses; email addresses; telephone numbers; professional licensing numbers; NPI numbers (medical specific to providers)
- Commercial information, such as products or services purchased
- Demographic information, such as age, birth date, gender, ZIP code, citizenship, ethnicity, marital status, household income
- Location or geolocation information, to the extent Google Analytics collects such information
- Online activities information, to the extent Google Analytics collects such information
- Professional or employment-related information, such as business contact information, current and past job titles, current and past employer, job history company name, and professional licensing information
- Protected class information under state or federal laws, such as age, gender, and family status
- Education information, such as colleges or universities attended, degrees obtained, and graduation year
- Inferences about or derived from any of the information above that may relate to your preferences or other matters
We do not knowingly collect or disclose personal information about persons under the age of 18. If a child under the age of 18 has provided us with personal information, we ask that a parent or guardian contact us so that the information can be deleted.
- How We Collect Personal Information. We collect personal information in the following ways, both directly and indirectly.
We collect personal information when you provide it
- When you place an order with us or request a quote from us
- When you submit a form through our Website
- When you provide information to one of our team members by telephone or email
- When you sign up for our newsletter or sign up to receive emails
We collect personal information from the following third parties
- Publicly available sources, such as property records, tax records, census records, research institutions, professional licensing databases, company websites, social media profiles, and professional groups
- Third parties who sell data, such as credit reporting agencies, advertising networks, internet service providers, social networks, data analytics providers, government entities, data brokers, and data providers
- Service providers who support our business, such as marketing companies and advertising networks
We collect personal information through automated means
Personal information is collected through automated technologies when you visit our Website or open a marketing email from us. Our Website does not collect information through automated means directly, but we do use Google Analytics, which collects certain information in this manner. You can learn more about the information that Google Analytics collects and how Google uses the information that it collects at this link.
A "cookie" is a small text file that is stored on an individual's computer and downloaded to the computer or mobile device when they visit a website. Cookies then send information back to the originating website on each subsequent visit, or to another website that recognizes that same cookie. We use the following types of cookies:
- Essential Cookies are required to make our Websites function properly and cannot be turned off in our systems. If you block these cookies, portions of our Websites may not function properly.
- Performance and Functional Cookies allow us to count visits and sources of traffic on our Website so we can measure and improve performance and functionality. They help us know which pages of our Website are most and least popular and how visitors move around the Website.
- Targeted Advertising Cookies may be set through our Website by our advertising and marketing partners. They may be used to collect anonymous or de-identified information about your browser, device, or browsing activities and to help us target or re-target marketing to you through online or offline means - for instance, to tell you about our services, events and other information about our company.
- Email Cookies may be placed in emails that we send to help us understand how email recipients respond to email campaigns, or to learn more (or help our clients learn more) about the recipients.
If you wish to opt out of allowing certain cookies, you may do so by changing your browser settings so that cookies from our Website cannot be set. Please note that if you delete, block, or otherwise restrict cookies, or use a different computer or Internet browser, you will need to renew your cookie management choices.
- Safeguarding Information. We take steps to ensure that the data we possess is housed and transmitted securely. These steps may include various methods of physical and electronic security, firewall protections, encryption and hashing of data, and access controls to personal information. However, neither we nor any platform can guarantee 100 percent safety from hacks or illegal intrusion, so this Privacy Policy does not guarantee against that possibility.
- Why We Use Your Personal Information. We use personal information for the following reasons:
- To respond to inquiries and provide support, including providing information about the services we offer
- To keep you updated on news, offers, and updates about our business and our services
- To enable our clients and their customers to generate and contact sales leads in their businesses
- To deliver, maintain, and improve our services
- To verify, update, and maintain the information and databases we provide through our services
- To run our own marketing campaigns and promote our services
The services we provide to our clients (or that they may provide to their clients) include:
- Assistance in targeting and optimizing of direct mail and email campaigns and of display, mobile and social media marketing campaigns
- Measuring the effectiveness of online or offline ad and marketing campaigns by determining which messages are most likely to be seen or opened by which types of consumers, or which types of ads are most likely to lead to purchases
- Analyzing and optimizing our clients' proprietary databases
- Data "hygiene" services, which is how companies update and/or "clean" their databases by either verifying, removing or correcting old, incorrect or outdated information
- Creation of sets of consumer attributes - categories of personal interests that are grouped together based on common interests or preferences ("Data Segments"), such as enjoying sports, travel, living in a middle-class neighborhood, or being a member of a certain profession, and associating these Data Segments with specific individuals, households, or when used online, a unique online identifier
- Our clients may use these Data Segments to tailor more relevant ads, marketing efforts, and offers to specific groups of individuals, or to learn more about their own customers and improve their own databases
- Our clients may use the personal information we collect and these Data Segments to analyze, locate, and create potential marketing "audiences" through multiple channels (e.g., web and mobile, or TV/radio) ("Cross-Channel Marketing")
Giving our clients access to personal information and other data when they send offers to their customers and others increases the likelihood that they will send relevant and desired, rather than unwanted offers, content, coupons and ads.
The table below explains what we use (process) each specific category of personal information reasons for and our reasons for doing so:
| Categories of Information Collected |
Purpose for Collection/Processing |
| Information that can be used to identify an individual |
- To deliver our services to our clients
- To respond to inquiries and provide support
- To keep you updated on news, offers, and updates about our business and our services
- To verify, update, and maintain the information and databases we provide through our services
- To run our own marketing campaigns and promote our services
|
| Commercial information |
- To deliver our services to our clients
- To respond to inquiries and provide support
- To keep you updated on news, offers, and updates about our business and our services
- To analyze how customers are using our services
- To verify, update, and maintain the information and databases we provide through our services
- To run our own marketing campaigns and promote our services
|
| Demographic information |
- To deliver our services to our clients
- To respond to inquiries and provide support
- To keep you updated on news, offers, and updates about our business and our services
- To analyze how customers are using our services
- To verify, update, and maintain the information and databases we provide through our services
- To run our own marketing campaigns and promote our services
|
| Online activities information |
- To analyze how visitors are using our Website
- To run our own marketing campaigns and promote our services
- To target or retarget ads for our services to you
|
| Professional or employment-related information |
- To deliver our services to our clients
- To respond to inquiries and provide support
- To keep you updated on news, offers, and updates about our business and our services
- To analyze how customers are using our services
- To verify, update, and maintain the information and databases we provide through our services
- To run our own marketing campaigns and promote our services
|
| Education information |
- To deliver our services to our clients
- To respond to inquiries and provide support
- To keep you updated on news, offers, and updates about our business and our services
- To analyze how customers are using our services
- To verify, update, and maintain the information and databases we provide through our services
- To run our own marketing campaigns and promote our services
|
| Inferences |
- To deliver our services to our clients
- To respond to inquiries and provide support
- To keep you updated on news, offers, and updates about our business and our services
- To analyze how visitors are using our Websites or services
- To verify, update, and maintain the information and databases we provide through our services
- To run our own marketing campaigns and promote our services
|
- How we share personal information. In the preceding 12 months, we have sold or shared the following categories of personal information with the third parties shown below:
| Who We Share With |
Categories of Information Shared |
Disclosed for Business Purpose |
Sold/Shared |
| Our affiliates, including companies Complete Mailing Lists, Political & Fundraising Lists, LLC, PFL-LLC.net and PoliticalFundraisingLists.net |
Information that can be used to identify an individual,
Commercial information
Demographic information
Online activities information
Professional or employment-related information
Protected class information
Education information
Inferences |
Yes |
Yes |
| Service providers we use to help run our business, such as providers involved in tech support, operations, website hosting, accounting, marketing, or other assisting us to provide and develop our services |
Information that can be used to identify an individual,
Commercial information
Demographic information
Online activities information
Professional or employment-related information
Protected class information
Education information
Inferences |
Yes |
No |
| Our clients and business and data partners (such as business partners who provide to marketers their own applications or data services and other data brokers who resell information) |
Information that can be used to identify an individual,
Commercial information
Demographic information
Professional or employment-related information
Protected class information
Education information
Inferences |
No |
Yes |
We may also disclose your personal information as follows:
- To government authorities (which may include to government bodies and law enforcement agencies) to the extent that we are required to do so by law; in connection with any legal proceedings or prospective legal proceedings; and in order to establish, exercise or defend our legal rights
- To successors or potential successors to all our part of our business, in the event of a major corporate transaction, including for example a merger, investment, acquisition, reorganization, consolidation, bankruptcy, liquidation, or sale of some or all of our assets, or for purposes of due diligence connected with any such transaction
- We may aggregate and/or de-identify any information collected so that such information can no longer be linked to you or your device ("Aggregate/De-Identified Information") and use Aggregate/De-Identified Information for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including advertisers, promotional partners, and sponsors, at our discretion
- How Long Your Personal Information Will Be Kept. We retain personal information as long as necessary to carry out the purposes outlined in this Privacy Policy. We may also retain personal information to fulfill a legal obligation, complete a transaction with you, prevent fraud, or for any other purpose permitted by law. Different retention periods apply for different types of personal information.
- Privacy Rights for Residents of Certain States
Residents of certain states have rights to access, delete, correct, or opt-out from certain types of processing or sharing of their personal information. Depending on your state of residency and subject to certain legal limitations and exceptions, you may be able to exercise some or all of the following rights:
- Access your personal information. You may request confirmation of the processing of your data and to access a copy of your personal information we maintain about you. In certain states, to the extent feasible, the data will be provided in a readily usable format to allow data portability.
In addition, in California, you may request to learn more about the categories and specific pieces of personal information we collect about you, the categories of sources from which personal information is collected, and the categories of entities with whom we share personal information. You can also learn about categories of entities who may use your personal information for additional purposes relevant to our products or services (e.g., joint marketing, joint product/services offering) for valuable considerations.
In Oregon, you may request to learn more about the specific third parties to which we disclose personal information.
In Delaware, you may request a list of the categories of third parties with whom we have specifically shared your personal information.
- Correct your personal information. You may request to correct inaccurate personal information we maintain about you.
- Delete your personal information. You may request that we delete your personal information that we maintain about you subject to certain exceptions permitted by law, such as to complete the transactions, detect security incidents, prevent fraudulent or illegal activities, identify and repair errors, comply with laws and regulations, and for other solely internal and lawful purposes.
- Opt out from sale of your personal information, sharing for cross-context behavioral advertising, and targeted advertising. You may opt out of the sale of your information (which includes the exchange of your personal data for valuable consideration) and the sharing of your personal information. We do not process data for targeted advertising, but we may sell personal information to third parties who use it for targeted advertising.
- Sensitive personal information. To the extent we collect and process "sensitive personal information," we obtain this information only from third parties who have received opt-in consent to use and share that information as required by applicable law. Residents of certain states may request that we limit the use and disclosure of sensitive personal information. Please note that the definition of sensitive personal information varies by state, so your rights with respect to specific types of information will depend on your state of residency.
- Opt out of profiling in furtherance of legal or similarly significant effects. We do not process personal information for the purposes of profiling in furtherance of decisions that produce legal or similarly significant effects and therefore does not provide this right to residents in applicable states.
- Non-discrimination for exercise of privacy rights. We will not discriminate or retaliate against you for exercising your rights under relevant state privacy laws.
- Appeal your request. Residents of certain states may appeal a decision to not take action on your privacy right request within a reasonable time after your receipt of the decision.
Below is a summary of your privacy rights based on your state of residency:
- California Residents: Right of access, correct or delete personal information, right to opt out of "sale" and "sharing" of personal information for targeted advertising, limit the use and disclosure of sensitive personal information, and non-discrimination.
- Colorado, Connecticut, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Virginia, Montana, Oregon, and Texas Residents: Right of access, correct or delete your personal information, right to opt out of sale of personal information and targeted advertising, right to opt out of profiling, no discrimination, right to appeal.
- Utah Residents: Right of access or delete personal information, right to opt out of sale of personal information and targeted advertising, no discrimination.
- Nevada Residents: Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain "covered information" that a data broker collects or will collect about the resident.
How to Exercise Your Rights. If you are a resident of one of the states listed above and would like to exercise any of your rights as described in this Privacy Policy, you or a third party you have authorized to act on your behalf can make the request through our website here or by calling (877) 463-3232. The rights granted to you under applicable law may provide us with exceptions to fulfilling your request, including where we need to retain the information to fulfill a legal obligation, complete a transaction with you, prevent fraud or any other purpose permitted by law.
Should you wish to appeal a determination we have made with regard to your personal information request, send an email to info@completemailinglists.com within 14 days of receiving a final response from us. Include "Data Subject Rights Appeal" in the subject line of your email, and provide your name, the original request case number, the email address associated with your request and any relevant information for us to investigate your appeal. We will provide a response to your request for an appeal within a reasonable time and in accordance with applicable law.
- Texas
THE ENTITY MAINTAINING THIS WEBSITE IS A DATA BROKER UNDER TEXAS
LAW. TO CONDUCT BUSINESS IN TEXAS, A DATA BROKER MUST REGISTER
WITH THE TEXAS SECRETARY OF STATE (TEXAS SOS). INFORMATION ABOUT
DATA BROKER REGISTRANTS IS AVAILABLE ON THE TEXAS SOS WEBSITE.
The entity maintaining this website is a data broker under Texas law. To conduct business
in Texas, a data broker must register with the Texas Secretary of State (Texas SOS).
Information about data broker registrants is available on the Texas SOS website.
- California
Pursuant to the Delete Act of 2023, California SB 362, the following are the number of requests to delete, to know, to access, to opt-out of sale or sharing, or to limit the use of a consumer's personal information received in 2024, as well as the median and the mean number of days within which the data broker substantively responded to requests to delete, to know, to access, to opt-out of sale or sharing, or to limit the use of a consumer's personal information that the data broker received during 2024, and the number of requests in which deletion was not required in whole, or in part, under each provision in California Civil Code section 1798.145 or 1798.146.
2024 Requests to delete, to know, to access, to opt-out of sale or sharing, or to limit the use of a consumer's personal information received: 169
2024 Median days to respond: 11
2024 Mean days to respond: 14.86
2024 Requests in which deletion was not required: 5 (International requests - we do not compile/house international names)
- For consumers residing outside the United States
Our services are intended only for companies operating in the United States. We do not have clients in regions outside the United States, including the European Economic Area (EEA), Switzerland and the United Kingdom (UK) and do not knowingly collect information on individuals that reside outside of the United States.
- Links to Other Sites
Our Website may provide links to Internet sites, content, or videos (embedded or direct links) maintained by third parties. We are not responsible for the sites, content, or videos available via those links, and we have not reviewed the privacy practices of those third parties. We encourage you to review the privacy practices of any third-party sites you choose to access.
- Contact Us
If you have questions or concerns about Complete Mailing Lists' privacy efforts or data products, please contact us:
Email: info@completemailinglists.com
Postal Mail:
Privacy & Data Security Officer
Complete Medical Lists
P.O. Box 329
Franconia, NH 03580
Phone: (877) 463-3232
